Responsible Gaming at inn04

🎯Our Commitment to Responsible Gaming

Inn04 was built for Bangladeshi players who love the thrill of cricket betting, live casino, slots, and crash games. We take that trust seriously. Responsible gaming is not a box we tick — it is a core part of how we run the platform, every single day.

Every player at inn04 has access to a full set of free, voluntary tools designed to help them stay within their personal limits. These tools work in real time and are available directly from your account settings — no need to contact support to activate a deposit limit or session reminder.

For players who need a longer break or who feel gambling has become a problem, our support team is available around the clock, in both English and Bengali. We always respond promptly, sensitively, and without judgement.

🛠️Your Responsible Gaming Tools

Inn04 provides the following tools to every registered player, free of charge. All tools can be activated from your account settings or by contacting our support team at [email protected]:

🔞Age Restriction — 21+ Only

Inn04 is strictly an adults-only platform. You must be 21 years of age or older to register an account, make a deposit, or participate in any gambling activity on inn04.org. This is not just a policy preference — it is a firm commitment to the safety of young people across Bangladesh.

Age verification is part of our standard KYC process. Before you can deposit or bet, you must verify your identity and age. Accepted documents include:

• National Identity Card (NID) issued by the Bangladesh Election Commission.
• Valid Bangladesh passport showing date of birth.
• Bangladesh driving licence displaying date of birth.
• Birth registration certificate combined with a secondary document confirming current address.

If you are a parent or guardian and suspect that someone under 21 has accessed your inn04 account, please contact our support team immediately at [email protected]. We will investigate and close the account without delay.

⚠️Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts causing harm — to your finances, your relationships, or your mental wellbeing. If any of the following signs sound familiar, please reach out for help:

🚪How to Request Self-Exclusion

If you decide you need to stop gambling at inn04, the self-exclusion process is straightforward. There is no fee, no waiting period, and no requirement to explain your reasons. Follow these steps:

• Log in to your inn04 account and go to Account Settings, then select Responsible Gaming.
• Select "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent.
• Confirm your request. Your exclusion will activate within 24 hours. During this window your account is temporarily suspended to prevent further activity.
• Alternatively, email [email protected] with subject line "Self-Exclusion Request", your registered username, and your preferred exclusion period.

Once a self-exclusion is active it cannot be reversed before the period ends. If you try to open a new account during exclusion, inn04 will identify and close it. After your exclusion period ends, you must contact support for a manual account review before access is restored.

💰Setting and Managing Deposit Limits

A deposit limit is one of the most practical tools for staying in control of your spending at inn04. You can cap how much you deposit in a given time period — daily, weekly, or monthly. Limits apply across all payment methods including bKash, Nagad, Rocket, and bank transfer.

• Daily deposit limit: the maximum you can deposit in any single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly deposit limit: the maximum you can deposit across any rolling 7-day period.
• Monthly deposit limit: the maximum you can deposit across any rolling 30-day period.

Reducing a limit takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before the higher cap activates. This delay is an intentional protection against impulsive decisions made during a difficult session.

💡Tips for Safer, More Enjoyable Play

Responsible gaming is about making good decisions before and during your session — not just having tools available after a problem develops. These tips apply to all players, whether you are a casual weekend bettor or a regular cricket betting fan:

• Decide your budget before you start. Set a fixed amount you are comfortable losing — not winning — and treat it as the cost of entertainment, not an investment.
• Never chase losses. If you have hit your session budget, stop. Trying to recover losses with bigger bets is a recognised pattern of problem gambling behaviour.
• Keep gambling separate from financial obligations. Never use money earmarked for rent, food, family expenses, or debt repayments at inn04.
• Take regular breaks during your session. Stand up, check your balance and time played, and decide consciously whether to continue or stop.
• Do not gamble when emotionally distressed, tired, or under the influence of any substance. Impaired judgement leads to poor decisions and increases the risk of harmful behaviour.
• Treat gambling as one leisure activity among many — not your primary hobby. Balance it with other interests like cricket, football, family time, and social activities across Dhaka, Chittagong, or wherever you are in Bangladesh.
• Use inn04's session reminder and reality-check tools. Knowing your session duration and net result helps you make calm, informed decisions rather than reactive ones.

🤝Getting Help — You Are Not Alone

Problem gambling can affect anyone. It does not reflect weakness of character or intelligence — it is a recognised behavioural condition that responds well to the right support. If gambling is causing harm to you or someone you care about, please reach out. Acting early makes a real difference.

Inn04's support team is available 24 hours a day, 7 days a week, in both English and Bengali. Every responsible gaming conversation is treated with complete confidentiality. We will never share details with third parties, and our team is trained to respond with care and without judgement.

To speak to our responsible gaming team, email us at: [email protected]

Please use the subject line "Responsible Gaming Support" so your message reaches the right team member immediately. Responses are typically sent within 2 hours during business hours (Bangladesh Standard Time, UTC+6) and within 6 hours at all other times.

👨‍👩‍👧Protecting Others — Parental and Guardian Controls

If you share a device with family members who may be under 21, it is your responsibility as the account holder to ensure they cannot access your inn04 account. We recommend the following steps to protect younger members of your household:

• Always log out of your inn04 account after every session, especially on shared or family devices.
• Never share your inn04 login credentials — username, password, or linked bKash or Nagad number — with any other person, including family members.
• Use your device's built-in parental controls or screen-time management features to restrict access to gambling sites for younger users in your household.

If a family member under 21 has accessed or used your account — even for a single session — notify inn04 support immediately. We will review the activity and advise you on next steps. Early reporting protects both you and the minor involved.